Frequently Asked Questions

What if I want a cake different than what I see on your website?

We love making your cake come to life. We are always willing to create something special for you that you may not see on our Website.  We usually ask you to provide an image of something you like and we can customize it to exactly what you are hoping for.  You can send your pictures to: orders@tinmansweets.com.  Please provide the date you need the order, guest count and budget.  Someone will get back to you as soon as possible.

Do you offer Gluten Free, Vegan, or Nut Free Items?

We do make gluten friendly, vegan, and nut free friendly items.  However, because we make other items, we can not guarantee there will be no cross contamination.  We do make these items the first thing of the day to avoid cross contaminants but again, we can not guarantee this.

Do you offer delivery services?

We are happy to offer delivery of your order of $125 or more. Delivery fee discussed at the time of order. Orders less than $125 may have to be picked up at our store.

We also offer delivery services for certain orders via DoorDash. Please place these orders at our online store and select delivery. Enter your address to see the delivery charge.

Disney, Marvel, Sponge Bob…

Thanks to Pinterest (and other social sites), there is an increase interest in Disney, Toy Story, Star Wars and other themed cakes.

We love these cakes, however, due to copyright guidelines, we are unable to recreate these types of cakes (this includes mascots). We can use the picture you provide as inspiration and make your vision come to life.

From time to time you may see cakes with images, or toys on top. These items have been provided by the client and we may be able to use them on your cake.

I’m interested in having you make my wedding cake. What’s next?

As soon as you have a date and a reception location established, you may schedule a tasting with our wedding coordinator. The date is reserved with a 50% Non Refundable retainer and the price of the cake is guaranteed at contract signing.  All orders must be finalized and paid in full no later than 30 days prior to your wedding date.

Do you incorporate colored icing into your wedding cakes?

We recommend using fresh flowers or bow/ribbon accents to highlight your bridal party colors. However, if you provide a swatch we will match your color as close as possible. Keep in mind that the cake is usually photographed with only the bride and groom, so the bridal party colors are not a significant factor when choosing your cake.

What are your regular hours?

HARMONY: Mon-Fri 8 am – 5 pm Sat. 9 am – 2 pm GROVE CITY: Mon-Fri 11am-6pm Sat. 10am-6pm

HOURS MAY VARY – CHECK FB OR INSTA FOR CHANGES

Can you ship items?

Unfortunately, we do not offer shipping.

Can you decorate a Styrofoam cake and make sheet cakes for less money?

While it may seem like this a less expensive option, in reality, it can cost more. Styrofoam costs more than making a fresh cake. In addition, they still have to be decorated.

How can I order?

We accept orders by: phone, email and online store.

We also have a limited menu available for same day orders in our app. Please visit your app store and search for Tin Man Sweets.

Can you make my cake look the same as a picture I provide?

Our cake artists are amazingly talented, take pride in their work and do their best to bring the vision of your cake to life.

We vary rarely make a cake look exactly like a provided picture, as it is someone else’s work and we want keep the due credit with that cake artist.

With that in mind, we will do our very best to make the cake how you want it to look, but there may be differences.

As always, please double check the order before leaving our store. Once a cake leaves our store, we assume the order is correct, and may not be able to be changed.